FAQ

Can I place an order over the telephone?
Of course you can, please call us between 10:00am - 6pm (Monday - Friday) and we'll be happy to help. 
Wed, 3 Mar, 2021 at 5:52 PM
What payment methods can I use?
We currently accept payment via PayPal, Visa, MasterCard and American Express. If you wish to arrange payment via BACS please contact us.
Wed, 13 May, 2020 at 5:06 PM
Can I cancel my order?
Certainly. Please contact us right away to arrange for your order cancellation.  It may not be possible to cancel the order if it has already been dispa...
Wed, 13 May, 2020 at 5:07 PM
I've already placed my order, can I add to it?
If you have placed an order and wish to add to it then just give us a call. We may be able to ship them in the same box if your order hasn't been dispa...
Wed, 13 May, 2020 at 5:08 PM
My order is wrong, what should I do?
If you suspect that your order may be wrong or you have been sent the wrong thing, please ensure you message us with your Order Number and a photo of the it...
Mon, 8 Feb, 2021 at 2:44 PM
What information should I give?
If you are getting in touch with us, please provide your order number. Without this, we will have to message back to request it and this will delay your enq...
Mon, 8 Feb, 2021 at 2:48 PM
When are you open?
We start work at 9:30am each morning, but the first 30 minutes is reserved for our daily company meeting where we review improvements and work to fix issues...
Wed, 3 Mar, 2021 at 5:53 PM